Shipping & Delivery Policy
This policy applies to physical products ordered from the Gargi 9X Solution shop.
1. Order processing
Orders are confirmed after successful payment. You can track order status (processing, packed, shipped, delivered) inside your portal under Orders.
2. Shipping
Shipping charges, if any, are shown at checkout before payment. We ship to the address provided in your order — please ensure it is complete and accurate.
3. Delivery timelines
Delivery timelines depend on your location and courier availability and are estimates, not guarantees. Typical delivery is within 3–10 business days after dispatch. Delays due to courier issues, weather or unforeseen events are outside our control.
4. Cancellation
You may cancel an order from your portal while it is still in a pending/processing state. Once shipped, orders cannot be cancelled.
5. Returns & refunds
If you receive a damaged, defective or incorrect item, contact support within 48 hours of delivery with your order ID and photos. Approved claims are resolved by replacement or refund to the original payment method (Portal Credit portions are restored as Portal Credit).
6. Contact
For delivery issues, contact support@gargi9x.com with your order ID.
These documents describe platform policies and do not constitute legal advice. If anything is unclear, please contact us before making a payment.