Contact, Support & Grievance

1. Support channels

• Portal support tickets: registered users can raise and track tickets from Portal → Support (fastest).
• Email: support@gargi9x.com

2. What to include

Always include your registered mobile/email and any relevant order, payment, certificate or ticket reference so we can resolve faster.

3. Grievance process

• Raise your concern via a support ticket or email.
• We acknowledge and investigate your grievance.
• We aim to resolve grievances within a reasonable time as per applicable law, and will keep you updated on your ticket.

4. Escalation

If your issue is unresolved, reply to the same ticket/email thread requesting escalation. Postal correspondence: Gargi 9X Solution, India.